1. Introduction

Welcome to **El Jefe De Pollo**! These Terms and Conditions ("Terms") govern your use of our mobile application ("App"). By using our App, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our App.

2. App Purpose and Functionality

**El Jefe De Pollo** allows users to pre-order food from our restaurants and pick up their orders in-store. Users can also earn points with each purchase, which can be redeemed for future food discounts through the App.

3. User Registration

To use our App, you must create an account by providing your full name, email address, birthday, password, and phone number. You agree to provide accurate and complete information and to keep this information up to date.

4. User Content

Users are not allowed to upload or share any content through our App.

5. Purchases and Subscriptions

Users can purchase food items through our App using their credit/debit cards. Our payment processor is Stripe. By making a purchase, you agree to Stripe's Terms and Conditions and Privacy Policy.

6. Points and Rewards

With each purchase, users earn points that can be redeemed for discounts on future orders. Points and rewards have no cash value and cannot be transferred or exchanged for cash. We reserve the right to modify or discontinue the points and rewards program at any time.

7. Age Restrictions

There are no age restrictions for using our App, though we anticipate most users will be over 18 years old.

8. Refund Policy

Refunds will be considered on a case-by-case basis. Please contact us at info@eljefedepollo.com to request a refund.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your information, is available at [https://www.eljefedepollo.com/app-privacy-policy] (https://www.eljefedepollo.com/app-privacy-policy). By using our App, you agree to the terms of our Privacy Policy.

10. Modification of Terms

We reserve the right to modify these Terms at any time. If we make changes to the Terms, we will notify users by email. Continued use of the App after any such changes shall constitute your consent to such changes.

11. User Feedback

We welcome your feedback. Users can submit feedback via email to info@eljefedepollo.com.

12. Third-Party Services

Our App integrates with third-party services, including Stripe for payment processing and Adalo for app development. By using our App, you agree to the terms and conditions of these third-party services.

13. User Conduct

You agree to use our App only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit anyone else's use and enjoyment of the App. Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our App.

14. Service Availability

Our App's service availability will follow our regular store hours of operation. We do not guarantee that the App will be available at all times.

15. Termination

We reserve the right to terminate or suspend your access to our App at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of the App, us, or third parties, or for any other reason in our sole discretion.

16. Dispute Resolution

Any disputes arising out of or related to these Terms or the App shall be resolved through arbitration, in accordance with the laws of Ontario, Canada.

17. Disclaimers and Limitation of Liability

Our App is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation or availability of the App or the information, content, materials, or products included on the App.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the App will be uninterrupted or error-free, and we will not be liable for any interruptions or errors.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the App.

18. Intellectual Property

**EL JEFE DE POLLO INC.** retains all ownership rights to the App, including but not limited to trademarks, logos, and software. You may not use any of our intellectual property without our prior written consent.

19. Promotional Offers

Users can accumulate points through purchases, which can be redeemed for discounts on future orders. Additionally, we may occasionally send out promotions and discounts on items at our discretion.

20. Compliance with Laws

Users must comply with all applicable Canadian and Ontario laws while using our App.

21. Electronic Communications

By using our App, you agree to receive electronic communications from us. These communications may include notices about your account and information concerning or related to the App. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

22. Indemnification

You agree to indemnify and hold harmless **EL JEFE DE POLLO INC.**, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the App or your violation of these Terms.

23. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms constitute the entire agreement between you and **EL JEFE DE POLLO INC.** regarding the use of the App, and supersede any prior agreements or understandings, whether written or oral, relating to such subject matter.

25. Governing Law

These Terms and any disputes arising out of or related to them or the App will be governed by the laws of Ontario, Canada, without regard to its conflict of law provisions.

26. Contact Information

If you have any questions about these Terms, please contact us at info@eljefedepollo.com or call us at (905) 904-3025.